Frequently Asked Questions
Everything you need to know about shopping with RB Sellars.
What are your standard shipping times and costs?
We offer flat-rate standard shipping across Australia, typically arriving within 3–7 business days. Express shipping options are available at checkout for faster delivery. Orders over $150 qualify for free standard shipping.
How do I return or exchange an item?
If your garment isn't quite right, you can return it within 30 days of purchase, provided it is unworn and has original tags attached. Returns can be processed through our online portal or at any of our physical store locations.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it against our specifications to ensure the perfect fit for our workwear and casual ranges.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options including Afterpay and Zip Pay.
Are your fabrics sustainably sourced?
At RB Sellars, we pride ourselves on using high-quality natural fibers like premium cotton and linen. We are committed to ethical sourcing and working with suppliers who adhere to strict social and environmental compliance standards.
Can I add embroidery or branding to my order?
Yes, we offer professional embroidery services for corporate and team outfitting. Please contact our dedicated 'Uniforms and Embroidery' team via the contact page for a custom quote and lead times.